As businesses become more comfortable with using Cloud services, the rate of adoption has accelerated. As well as more traditional hosted applications – like Microsoft Office 365 – organisations have the option to outsource even more of their operating environment, including the humble desktop PC.
Businesses already know the value of IT for saving time, automating certain tasks, and for simplifying communications. They are also aware that new technologies present opportunities to magnify these improvements. But there are two major problems.
Flexible working arrangements mean that your workforce is becoming increasingly mobile. Previously your IT team needed only deal with data access requests from the field sales team, but the number of remote workers is growing.
Freelancers, homeworkers and “I just need access to my files so I can do some work in the evening”-types all require access to key data and applications. And that’s before you start looking at Bring Your Own Device (BYOD) initiatives that see your IT team supporting employees’ personal devices.
When businesses first consider outsourcing IT, they are struck by two realisations. First, the cost of a comprehensive support contract is not as much as they had feared. Second, the price is still slightly more than hiring a full-time member of staff.
Outsourcing your IT - The Compliance Primer
One of the biggest complaints many SME owners have about “doing business” is the amount of red tape they are bound by. Tax law, employment law, and industry regulations all add to the administrative burden – and running costs.